F.A.Q

Frequently Asked Questions

Welcome to the Merkle X Hash FAQ page! Below are the most common questions we receive from our customers. If you have any other questions, feel free to contact our support team.

General Questions

1. What is Merkle X Hash?

Merkle X Hash is a cloud-based cryptocurrency mining platform. We provide investors with the ability to mine cryptocurrencies without needing to own or maintain expensive hardware. Backed by MERKLE STANDARD, we offer secure, flexible, and high-profit mining plans.

2. How does cloud mining work?

With cloud mining, you lease mining equipment and hash power from us. We handle all the hardware setup, maintenance, and operational costs. You simply choose a mining plan, and your share of mining rewards is sent to you regularly.

3. What cryptocurrencies do you mine?

Currently, we mine popular cryptocurrencies like Bitcoin and Ethereum, but we are constantly evaluating new coins based on profitability and network stability.

4. Is there any technical knowledge required?

No. Our platform is designed to be user-friendly, so you don’t need any technical knowledge. Just choose your mining plan, and we handle the rest.

Plans & Pricing

5. What mining plans do you offer?

We offer six different plans, ranging from the Starter Plan ($1,000) to the Platinum Plan ($200,000). Each plan provides a specific hash rate and corresponding potential earnings. Visit our website for detailed plan descriptions.

6. Can I upgrade my plan?

Yes, you can upgrade to a higher plan at any time. The increased hash rate and benefits will start immediately after the upgrade is processed.

7. What are the electricity costs?

Electricity costs are included in all our plans, so you don’t have to worry about hidden fees. The price you pay for your plan covers all operational costs.

8. How do I choose the right plan?

Your choice depends on your budget and financial goals. If you are new to mining, the Starter Miner Plan is a good place to begin. For high-net-worth individuals, we recommend the Elite Miner Plan and higher for maximum returns.

Mining Rewards & Payouts

9. How are mining rewards calculated?

Your rewards are based on the hash rate of your mining plan and the current difficulty level of the cryptocurrency network. Higher hash rates result in higher rewards.

10. When will I start earning rewards?

Mining rewards start accruing immediately after you subscribe to a plan. Depending on your plan, payouts are daily, weekly, or real-time.

11. How do payouts work?

Starter and Standard Plans: Daily payouts
Premium Plan: Weekly payouts
Elite Plan, Pro Plan and Platinum Plans: Real-time payouts Rewards are paid in the cryptocurrency being mined (e.g., Bitcoin) and can be withdrawn to your personal wallet at any time, subject to a minimum withdrawal amount.

12. What is the minimum withdrawal amount?

The minimum withdrawal amount varies based on the cryptocurrency being mined and network fees. You will see this threshold in your account dashboard.

Loans & Reinvestment

13. How do the loans work?

We offer loans based on your investment amount:
Up to 45% of your investment for amounts below $50,000.
Up to 55% of your investment for amounts above $50,000.
Up to 100% of your investment for amounts from $100,000.
Interest rates start at 6% annually and decrease as your investment amount increases. To qualify for a loan, you must have an investment of at least $30,000.

14. How are loans repaid?

Loan repayments are automatically deducted from your mining rewards on a scheduled basis. You can also repay early without any penalties.

15. What is reinvestment, and how does it work?

Reinvestment allows you to use your mining rewards to purchase additional hash power, increasing your mining capacity and future earnings. You can reinvest manually or set up auto-reinvestment.

Security & Compliance

16. How secure is the platform?

Security is a top priority at Merkle X Hash. We use industry-leading encryption, secure data centers, and constant monitoring to protect both your data and funds. All payouts are securely sent to your cryptocurrency wallet.

17. Is Merkle X Hash compliant with regulations?

Yes, we adhere to all necessary regulations, ensuring that we operate within legal guidelines. This includes complying with KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements for investor safety.

Account & Support

18. How do I create an account?

You can sign up directly on our website. Simply provide the required information and follow the steps to verify your identity.

19. What forms of payment do you accept?

We accept payments in cryptocurrency (Bitcoin, Ethereum), wire transfers, and credit cards (depending on your region).

20. Can I manage my account through a mobile device?

Yes, our platform is fully optimized for mobile devices, so you can monitor your investments, payouts, and mining performance from anywhere.

21. What kind of support is available?

We offer multiple levels of support based on your plan:
Starter Plan: Basic email support.
Standard Plan: Priority email and chat support.
Premium and higher: 24/7 priority support with dedicated account managers.

Getting Started

22. How do I start mining with Merkle X Hash?

  1. Sign up for an account on our platform.
  2. Choose your mining plan based on your budget and goals.
  3. Make your payment to activate your plan.
  4. Start earning rewards as soon as your plan is active!

23. Can I cancel my subscription?

Yes, you can cancel your subscription at any time. However, please note that refunds may be subject to certain terms depending on the duration of your investment.

For more information or assistance, feel free to contact us through our website, Telegram or message us on Facebook. We’re here to help you succeed in cryptocurrency mining!

MXH Loans

5. What mining plans do you offer?

We offer six different plans, ranging from the Starter Plan ($1,000) to the Platinum Plan ($200,000). Each plan provides a specific hash rate and corresponding potential earnings. Visit our website for detailed plan descriptions.

What are the repayment options available for loans?

We offer flexible repayment options based on the size of the loan and your investment. You can choose from:

Can I repay my loan early, and are there any benefits?

Yes! We encourage early loan repayment. By paying off your loan early, you can enjoy:

  1. Interest rate discounts for early repayments.
  2. An early-bird bonus, such as an additional mining hash rate for a limited time.

How does the loan repayment work with my mining rewards?

A portion of your mining rewards can be automatically allocated to your loan repayment. This ensures that:

  1. You stay on track with your loan without worrying about manual payments.
  2. You can continue to enjoy the majority of your mining profits while gradually paying down your loan.

What happens if I need more time to repay my loan?

We understand that sometimes things don’t go as planned, so we offer:

  1. Grace periods before loan repayments start, giving you time to adjust.
  2. Penalty-free extensions on loan repayments for a limited time, allowing you more flexibility without extra costs.

Can I use my mining earnings to collateralize my loan?

Yes, your future earnings can be used as collateral for your loan. This means:

  1. Repayments can be drawn directly from your mining profits, ensuring an automatic and easy way to stay current on your loan.
  2. You can borrow with confidence, knowing that your performance on the platform supports your loan.

Are there any benefits for long-term investors?

We reward loyalty! Long-term investors and those who reinvest their rewards back into the platform can benefit from:

  1. Loyalty-based interest discounts, lowering your overall loan cost over time. These options make our loan repayment system attractive while ensuring it remains sustainable for both our investors and our platform.

What are payout terms?

At Merklex Hash, we offer flexible and transparent payout terms to ensure our investors can easily track and access their mining rewards. Here’s how our payout system works:

1. Daily Payouts (Most Plans)

  1. Starter Plan and higher-tier plans offer daily payouts.
  2. Your mining rewards are calculated and credited to your account every 24 hours, based on your hash rate and the performance of the cryptocurrency network.
  3. You can withdraw your earnings or reinvest them to increase your hash power.

2. Weekly Payouts (Standard Plan)

  1. For investors in the Standard Plan, rewards are also calculated daily, but they are distributed weekly. This provides flexibility while maintaining steady returns.
  2. You will receive your payouts every 7 days, ensuring a regular and predictable income stream.

3. Real-Time Rewards (Premium Plan, Elite Plan, Pro Plan and Platinum Plan)

  1. For high-tier plans such as Elite Miner and above, you enjoy real-time payouts. Mining rewards accrue immediately and can be accessed as soon as they are generated.
  2. This allows you to instantly track your earnings and withdraw or reinvest them as needed.

4. Minimum Withdrawal Amount

  1. To maintain transaction efficiency, there may be a minimum withdrawal threshold, typically aligned with blockchain network fees.
  2. You can accumulate your rewards until they reach the minimum withdrawal amount, after which you can request a payout.

5. Withdrawal Methods

  1. Payouts are made in the cryptocurrency being mined (e.g., Bitcoin).
  2. You can transfer your rewards directly to your personal crypto wallet or reinvest them in additional hash power to compound your returns.

6. Transparent Payouts

You will have access to a detailed payout dashboard showing all transactions, mining performance, and payout schedules. This allows you to monitor your earnings in real-time and plan your investment strategy.

7. Flexible Reinvestment Options

You also have the option to automatically reinvest a portion of your earnings to purchase more hash power and increase your future payouts.

By offering daily, weekly, and real-time payout options, Merklex Hash ensures that investors can manage their mining rewards efficiently and flexibly, maximizing their profitability.

Share of Revenue

Investors will receive a share of the mining revenue based on the amount of their investment. The share increases as the investment grows.

Allocation: Merklex Hash allocates 30% of the company's revenue to the revenue-sharing pool for eligible investors.

Revenue share starts at 5% for investments at the $50,000 level and increases proportionally for larger investments. High-net-worth investors can earn up to 15% of the revenue share with investments over $100,000.

Payouts

Revenue shares are calculated and paid out monthly, in addition to the regular mining rewards.

Increased Profits: As the investment amount increases, the revenue share percentage increases, offering a strong incentive for investors to upgrade to higher plans.

Benefits: Attractive Returns: With up to 190% annual returns and the added bonus of revenue sharing, investors can maximize their wealth.

Sustainable Operations: Revenue-sharing is backed by Merklex Hash's cost-efficient, renewable energy-powered mining infrastructure, ensuring profitability and environmental responsibility.